FAQs

Welcome to Nubiotics Ltd’s online store! We are delighted to offer you a wide range of high-quality products, including sporting goods, home and garden items, gear, and apparel, all at competitive prices. Our aim is to provide our valued customers with exceptional value and customer service, and we hope you enjoy your shopping experience with us.

At Nubiotics Ltd, we understand the importance of protecting your personal information and privacy. In this privacy policy, we provide answers to some of the most commonly asked questions regarding our data collection, usage, and protection practices.

  1. Do we share your personal information with third parties?
    We may share your personal information with third-party service providers to operate the website, conduct business activities, or provide services. However, we assure our users that we work only with trustworthy service providers who prioritize privacy protection. We may also share personal information if we are legally obligated to do so. Rest assured that we comply with all applicable laws and regulations and only share personal information to the extent required by law.
  2. What personal information do we collect?
    We may collect various types of personal data from our users or customers, such as their name, email address, physical mailing address, phone number, payment details, and website browsing behavior. We collect this information to provide our services, communicate with you, process payments, and improve our offerings. However, we only collect the information that is necessary for these purposes and with your consent.
  3. How can you access, update, or delete your personal information?
    If you are a resident of the European Economic Area (EEA), in compliance with the General Data Protection Regulation (GDPR), we will process your personal information only if we have a lawful basis for doing so, such as your consent, performance of a contract, compliance with legal obligations, or legitimate interests. You have the right to withdraw your consent for us to process your personal information at any time. We are committed to safeguarding your privacy and ensuring the security of your personal data. If you have any concerns or questions about our privacy policy or how we handle your personal information, please feel free to contact us.
  4. How do we use your personal information?
    We collect personal information to provide our services, communicate with you, process payments, and improve our offerings. We do not use or share your personal information for any other purposes, and we take all necessary measures to protect your data from unauthorized access or disclosure. We comply with all applicable privacy laws and regulations and maintain strict confidentiality when handling your personal information. If you have any questions or concerns about how we use your personal information, please do not hesitate to contact us.
  5. What are cookies and how do we use them?
    We use cookies to enhance your experience and provide you with a personalized browsing experience. These tiny files allow us to remember your preferences, analyze your behavior, and improve our services. We assure you that our use of cookies adheres to all industry standards and regulations regarding data privacy and security. If you prefer not to use cookies, you may disable them on your browser settings. However, this may impact the functionality of our website and limit your access to certain features.
  1. How do we protect your personal information?
    At Nubiotics Ltd, we understand the importance of protecting your personal information and keeping it secure. We have implemented a range of technical and organizational measures to prevent unauthorized access, modification, disclosure, or destruction of your data.
    Our security measures include:
  • Data encryption: We use encryption to protect your data while it’s in transit or at rest.
  • Access controls: We limit access to your personal information to only those employees, contractors, and agents who require it to perform their duties.
  • Regular security assessments: We conduct regular security assessments and reviews to identify and address any vulnerabilities in our systems.
  • Employee training: We provide regular training to our employees to ensure they understand the importance of data protection and how to handle personal information safely.
    We take your privacy seriously, and we are committed to continuously reviewing and updating our security practices to ensure that we meet the highest standards of data protection. If you have any questions or concerns about how we protect your personal information, please contact us using the information provided in this policy.
  1. How can you control cookies?
    Cookies are small text files that are placed on your device when you visit our website. They help us to improve your browsing experience and provide you with personalized content and services.
    If you wish to control or delete cookies, you can do so by adjusting your browser settings. However, please note that disabling cookies may limit your access to some features or content on our website.
  1. How can you make a complaint about your personal information?
    If you have any concerns or complaints regarding the handling of your personal information, we encourage you to contact us using the contact information provided in this policy. We take all complaints seriously and will do our best to address and resolve them in a timely and appropriate manner.
    If you are not satisfied with our response, you have the right to contact your local data protection authority for further assistance.